Shipping policy
Order Processing
All orders are processed within 2–5 business days.
We build and ship in small batches, so during new releases or high-volume periods, processing times may be slightly extended.
Orders are not shipped on weekends or holidays.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
- U.S. Orders: 3–7 business days after processing
- International Orders: 7–21 business days after processing
Please note—these are estimates and may vary depending on carrier delays.
Free Shipping
We offer free U.S. shipping on orders over $75.
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow 24–48 hours for tracking updates.
Lost or Stolen Packages
Once a package is marked as delivered, Light & Fly Co. is not responsible for lost or stolen items.
If you experience an issue, we recommend contacting the carrier first.
For additional help, contact us at: [your email here]
Incorrect Shipping Information
Please double-check your shipping details at checkout.
Light & Fly Co. is not responsible for orders shipped to incorrectly provided addresses.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery with:
- Your order number
- Photos of the item
We’ll take care of it.
Made-to-Order & Limited Drops
Many of our products are made-to-order or produced in limited runs.
This allows us to focus on quality, reduce waste, and keep each drop intentional.
Brand Statement
Light & Fly Co. is built around time on the water—early mornings, late sunsets, and everything in between.
We’re not fast fashion.
We make gear that reflects a lifestyle.